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Seniors Health and Wellness

Service directory

Colour-coded directions on the hospital floor
Many people require extra support when discharged from the hospital. It can be difficult to know where to find information about the services available. The following are general resources you can use to find out more about services.

If you live outside of the Toronto core, there are services available. Please contact the Community Care and Access Centre (listed below) or 211 to find out what services are available in your area.

  • Community Navigation and Access Program (CNAP) – Toronto Specific
    • Phone: 1-877-540-6565
    • Website:
    Call to speak with a social worker who will connect you to a community support services that will meet your needs. The program is a network of more than 30 community organizations and does not require a physician’s referral. Anyone can call to access services. The social workers have information about cost, subsidy, wait-list information and more.

  • Community Care and Access Centre (CCAC) The centre connects you with the care you or your loved one needs. Care can happen in your home or in the community. For information about services and to find your local centre, please call the phone number below.

  • A guide to programs and services for seniors in Ontario This comprehensive guide is a resource of information about programs and services available to Ontario seniors. Topics include active living, caregiving, finances, housing, long-term care, safety and security, among others.

  • 211 Toronto 211 is a searchable directory linking you to more than 20,000 organizations including community, social, health and related government services. Searching by category (try "Older Adult") or postal code allows you to make sure it's linking to the right services in your neighbourhood. This is a free, confidential service that has a live answer 24 hours a day, seven days a week.

  • Toronto Central Healthline Toronto Central Healthline is a directory of health services available within Toronto Central – including Etobicoke, North York, Toronto, East York and Scarborough. Senior services are broken down into many categories which are then arranged by location of the service. Click on "seniors" under the "Your Health" category.