Frequently asked questions
1) How do I get to St. Michael’s Hospital?
There are many ways to get to St. Michael’s Hospital. Please visit our directions section for maps, parking information and more. Please note: If you require Wheel-Trans when you are leaving the hospital, it must be pre-arranged.
2) How do I contact St. Michael’s Hospital?
Below are a list of frequently called numbers for clinics and general departments. If you do not see the clinic or department you are looking for, you can always call the main hospital line to be transferred to the correct area.
Main hospital line: 416-360-4000
|Breast Centre||416-864-6060 Ext. 6040|
|Diabetes Clinics||416-867-7424 (registration desk)|
|416-867-3679 (for bookings)|
|Martin Family Arthritis Centre||416-864-5280|
(X-ray, MRI, CT scan, ultrasound)
|Robert McRae Heart Health Unit||416-864-6060 Ext. 5200|
|Ophthalmology Clinic||416-867-7422 (registration desk)|
|Patient inquiry line||416-864-5454|
|Food Services and Catering||416-864-5243|
|Foundation and donations||416-864-5000|
|Patient and Family Learning Centre||416-864-6060 x2522|
|Prescription Care Centre (pharmacy)||416-864-5110|
Off-site family and community medicine locations are below. Click on the maps below to open larger versions on Google.
3) I’ve heard you shouldn’t bring anything with you to the hospital, including glasses and hearing aids. Is this true?
No it is not. Please bring glasses, hearing aids and anything else that will help you during your appointment or time at the hospital. For more information, please visit our page about what you should bring with you to the hospital.
4) If I get lost, is there someone who can direct me?
There are two information desks at St. Michael’s Hospital located in the Queen Street lobby and the Bond Street lobby. For more information, please visit our information desks section.
5) Where can I find out more information about in-home assistance for a senior?
There are many community services available that offer in-home assistance. Please visit the community and caregiver resources section for more information.
6) I’m not sure what type of assistance I need at home. How do I know what is available?
There is a wide variety of services available through different organizations including meal preparation, personal care, foot care and transportation services. To find out more about the services available, please visit our "What help can I get?" section.
7) Where do I get more information about a specific health condition or disease?
The health information, wellness and prevention section has information about many common health conditions or diseases in seniors. You will also find information about staying healthy.
8) I’m a caregiver. Do you have any resources to help?
Please visit the community and caregiver resources section to find a list of community organizations that will provide in-home assistance.