Our priority is to ensure the safety and well-being of our patients and residents, and our people.

Only pre-approved visitors can visit patients at our sites. Please check our COVID-19 information page to learn more about what to expect for your appointment/visit and how to be approved as a visitor. >>

Book an appointment online for COVID-19 testing at one of our Assessment Centres. >>

Text size: a a a

Department of Family and Community Medicine and St. Michael’s Academic Family Health Team

About us: Quality improvement

Our family health team strives to improve the quality of care you receive. We want to keep you healthy and provide you with a good experience along the way.

We measure how we are doing through patient surveys and keeping track of our patient health outcomes so we can do better.

Our priorities include:

  • Helping you see your doctor when you need to
  • Supporting your transition from hospital to home
  • Reminding you when you are overdue for screening tests

We would appreciate your feedback about your care. Please tell us what we did well and how we could do better.

To receive our patient experience survey, please provide your email address to the front desk staff at your next visit.

After-hours care at our Family Health Team clinics

View pdf file - View as plain text