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Centre for Diabetes and Endocrinology

Your appointment

Before your appointment with the doctor

  • You should receive a package in the mail that includes a requisition for fasting blood work to be completed at one of the St. Michael’s Hospital blood labs.
  • We ask you to do your blood work at one of the St. Michael’s Hospital blood labs because there are some tests that our lab does that you would have to pay for at an outside lab.
  • It is best if you go to the St. Michael’s blood lab one to two weeks before your appointment, but you can go up until two days before your appointment.
  • If you did not receive a requisition or if you lost your requisition, please contact the clinic to get a new one.
  • It is best if you fast (have nothing but water) for 12 hours before the test.  If this is not possible, please still go for your blood test. Please let the lab know whether or not you are fasting. Bring a snack or breakfast to eat after you have had your blood taken at the lab.
  • You will get a reminder call one week before your appointment. If you know you will not be able to come to your appointment, please let us know when you get the call.  If you need to cancel your appointment after your reminder call, please do so at least 48 hours (two days) before your appointment.

What to expect the day you come to see the doctor

  • Please bring your health card to all of your appointments
  • Timing may be unpredictable because some patients have more complicated needs than others. This may delay your appointment time. While it is likely to be shorter, the total time for your first visit may be two to three hours. Please bring a snack in case your appointment takes longer than expected.
  • Sometimes after you see the doctor, he or she may recommend you spend some time with one or more of our other team members (nurse, dietitian, chiropodist, or social worker).
  • St. Michael’s is a teaching hospital. You may see a pharmacy student, nutrition student, chiropody student, or medical resident before the team member.
  • Although it will likely be shorter, please plan to be at the clinic for two to three hours on your first visit.

What to bring to your appointment

In order for us to help you manage your diabetes, we need some information. Below is a list of items you should bring to all of your appointments at our clinic. Please review the list below to see which ones apply to you:

  • Blood sugar meter
  • Blood sugar logbook
  • All medications
  • All vitamins and supplements

It is better if you can bring your actual medications, but if you are not able to, you can bring a current list. You can ask your pharmacy for a printed list of all of your medications.  The list should be printed within one month of your appointment to make sure it is up-to-date.

Insulin pump and meter upload stations

  • If you use an insulin pump, please upload your pump at home.  If you are not able to upload your pump at home,  you can use one of the uploading stations in the clinic.  If you will be uploading at the clinic, please arrive 15 minutes early to allow enough time to do so.
  • You can also upload your blood sugar meter at our upload stations
  • There are instructions at each upload station to help you upload your insulin pump or blood sugar meter.

The insulin pumps and meters that can be uploaded in our clinic are listed below.

Pumps / Sensors Meters
Animas One Touch Ultra 2
Medtronic One Touch Ultra Mini
Omnipod One Touch Verio
Dexcom Continuous Glucose Monitor (Sensor) One Touch Verio IQ
  Contour Next
  Contour USB
  Freestyle Insulinx

After your appointment

Your doctor or diabetes educator will let you know if you will need a follow up appointment.  If you do, you will be given an appointment slip.  Please take this appointment slip to the front desk before you leave the clinic.