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Patient care

Visiting us

If you are not feeling well or are COVID positive you must not come into the hospital to ensure the safety of our patients, staff and physicians.

Unity Health currently has an Essential Care Partners policy in place. Only visitors with certain exceptions on compassionate grounds and other special safety needs are allowed in to visit.

These changes have been made to balance the safety of our patients, family members and staff, while also promoting a compassionate and healing environment. We will welcome Essential Care Partners to our hospitals in a phased approach.

Find out more about our Essential Care Partners criteria.

Access maps and directions, parking information, our onsite services and what you need to know about visiting St. Michael's Hospital. You can also download our visitors' guide.

NOTE: Parts of St. Michael’s will be impacted by construction as we build a new patient care tower at the corner of Queen and Victoria Streets and make significant upgrades to existing hospital space. Before your appointment, call 416-360-4000 or visit the clinic locator page to confirm where your clinic or your doctor’s office is located.

Visiting a patient

COVID-19 has changed our visitor policy. Click here to see if you are an Essential Care Partner Find out more

If you are an Essential Care Provider, click/tap here for information about visiting hours at St. Michael’s Hospital.

Construction updates

Construction for St. Michael's 3.0 is underway. See which areas of the hospital are currently impacted and if it will affect your visit. Find out more.


St. Michael’s is committed to fostering a healthy and positive setting that respects the personal worth of each member of the hospital community. Find out more.

Onsite services

This page lists all our onsite services including the gift shop, the pharmacy, spiritual care and more. Find out more.