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Clinic Volunteer

Sample Roles

  • greet patients at check in
  • help patients complete paperwork
  • serve as a resource for patients in waiting areas (answering questions about length of wait, washrooms, Hospital facilities, use of telephones, etc.)
  • prepare charts
  • clerical support to the unit (filing, photocopying)
  • call patients to confirm appointments
  • run errands for staff (i.e. Stores) and patients (i.e. Gift Shop)
  • maintain waiting areas in good order (organize magazines, replenish coffee and cookies)
  • escort patients to change rooms or to other departments (i.e. Medical Imaging)
  • provide blankets
  • help with calling of taxis
  • distribute information sheets to patients
  • check on status of patients and inform families in waiting area

Typical Placement Areas

  • Fracture Clinic
  • Breast Centre
  • Sullivan Surgical Information Lounge
  • Therapeutic Endoscopy
  • Surgical Day Care
  • CAT Scan Suite
  • MRI Department
  • Emergency Department
  • Haemodialysis