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Liaison Volunteer
Sample Roles
- serve as a resource for families in waiting areas (answering questions
about length of wait, washrooms, Hospital facilities, use of telephones,
etc.)
- clerical support to the unit (filing, photocopying)
- maintain waiting
areas in good order (organize magazines, replenish coffee and cookies)
- check
on status of patients and inform families in waiting area
- orient
families to visitor policies and facilitate visiting of patients
in accordance with clinical instructions
- inform nursing staff if
families are in need of further information or further support
(i.e. Spiritual Care)
- oversee ICU Quiet Rooms
Typical Placement Areas
- Neuro Trauma ICU
- Cardiovascular ICU
- Medical Surgical ICU
- Emergency Department
- Sullivan Surgical Information Lounge