Geriatric Services

Geriatric Emergency Management (GEM)

About us || What to expect || How to get referred || The nurses

About Geriatric Emergency Management

A nurse helps a senior woman in a wheelchair
  • Geriatric Emergency Management nurses have specialized knowledge of the issues with which older adults present to hospitals.

  • These nurses collaborate with the Emergency Department physicians and nursing staff in the assessment of frail, at-risk older adults and link them to appropriate resources and specialized geriatric services within the hospital or the community as needed.

  • The goal of a Geriatric Emergency Management nurse is to help you to go back to where you live and be as safe and as independent as you can be.

  • Hours:
    • Monday – Friday
      8 a.m. - 4 p.m.
      Some occasional weekend and evening hours. Availability is subject to change.
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What to expect

  • A Geriatric Emergency Management nurse will ask you a few questions about how you are doing. If it is needed, they will do a more detailed assessment including your physical and mental health and how you are managing at home.

  • A heart rate monitor
  • How long will the assessment take?
    • On average, a nurse may spend about 30-45 minutes talking to you. You do not have to participate if you do not want to. When possible, and if you agree, the Geriatric Emergency Management nurse may speak with your family/caregivers to help with the assessment.

  • What will happen after the assessment?
    • The Geriatric Emergency Management nurse will collaborate with you in clarifying your health care needs and care planning to meet your requirements.
    • The nurse may send a letter to your family doctor or other health care professionals to update them on your Emergency Department visit and recommendations.
    • You may be linked with supports in the community.
    • You may also receive a followup phone call from the Geriatric Emergency Management nurse if you came to the Emergency Department but did not meet with the Geriatric Emergency Management nurse at that time.

How to get referred

  • Older adults who come to the Emergency Department are screened by nurses and/or doctors to identify those who are at risk and to determine who would benefit from a targeted geriatric assessment by a Geriatric Emergency Management nurse.

  • Patients can request to speak with a Geriatric Emergency Management nurse, if available.

The nurses

Marjorie Hammond
Marjorie Hammond
clinical nurse specialist

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