Excellence in Quality

Quality Improvement Plan

Hand hygiene


Quality at St. Michael’s: Hand Hygiene
It’s our job to ensure our patients are protected from infection and viruses. Learn how St. Michael’s is improving its hand-cleaning rates. If you would like to access this video in a different language, please visit our YouTube page.

It’s the hospital’s job to make sure you are protected from infection and viruses.

Hospital auditors carefully watch staff and doctors to make sure everyone washes their hands properly. The goal is to wash hands before and after touching a patient or the objects around patients, every time.

This year, we’re providing more education and feedback to units that need to improve their hand-washing rates. We’re also helping doctors and staff find new ways to add correct hand washing into their daily tasks.