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Programs & Services

Community Connections Case Management Program

The community connections case management program is an intensive case management (ICM) program working in partnership with the Toronto Community Care Access Centre (CCAC). ICM services are enhanced by additional home support from mental health visiting nurses and personal support workers. The program serves adults in southeast Toronto, who may have a serious mental illness, homelessness and concurrent substance use issues and who require treatment and recovery support in the community.

The St. Michael's community connections team consists of a psychiatrist and case managers of various disciplinary backgrounds, including occupational therapy, social work and nursing. As a result of the Toronto CCAC partnership, the team is further enhanced by registered nurses from St. Elizabeth Health Care and personal support workers from the Visiting Homemakers Association.

The team provides outreach, treatment, rehabilitation and recovery support, mainly in clients' homes or elsewhere in the community. Case management services are available Monday to Friday, 9 a.m. to 5 p.m. Additional treatment support may be available after hours and weekends through the CCAC partnership services.

Contact Us

Community Connections Case Management Program
Suite 102
Health Centre at 410
410 Sherbourne Street
Toronto, Ontario
M4X 1K2, Canada

Phone: 416-864-6060 Ext. 6519; 416-864-5120 (referrals)
Fax: 416-265-5026

Hours: Monday to Friday: 8:30 a.m. - 5 p.m.