COVID-19 information for patients and families

To help protect our people, patients and communities, we are screening everyone who enters our main hospital buildings. Some of our entrances may be closed or have reduced access.

Please check our COVID-19 information page for more updates before coming to our sites.

Text size: a a a

Department of Family and Community Medicine and St. Michael’s Academic Family Health Team

About us: Quality improvement

Our family health team strives to improve the quality of care you receive. We want to keep you healthy and provide you with a good experience along the way.

We measure how we are doing through patient surveys and keeping track of our patient health outcomes so we can do better.

Our priorities include:

  • Helping you see your doctor when you need to
  • Supporting your transition from hospital to home
  • Reminding you when you are overdue for screening tests

We would appreciate your feedback about your care. Please tell us what we did well and how we could do better.

To receive our patient experience survey, please provide your email address to the front desk staff at your next visit.

After-hours care at our Family Health Team clinics

View pdf file - View as plain text