Our priority is to ensure the safety and well-being of our patients and residents, and our people.

Emergency department outbreak information >>

Only pre-approved visitors can visit patients at our sites. Please check our COVID-19 information page to learn more about what to expect for your appointment/visit and how to be approved as a visitor. >>

Book an appointment online for COVID-19 testing at one of our Assessment Centres. >>


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Department of Family and Community Medicine and St. Michael’s Academic Family Health Team


Patient information

Call ahead to book an appointment

We are here for you during these challenging times. We encourage you to call ahead to book an appointment using the following numbers.

Weekdays 9 a.m. to 5 p.m. (Phones open until 5 p.m.) 416-864-3022
After-Hours Urgent Care (ask for the family medicine resident on call) 416-864-5431
Saturday Urgent Care (Phone pre-screening required: phones open 9 a.m. to 3 p.m.) 416-864-3096
Sunday Urgent Care (Phone pre- screening required: phones open 9 a.m. to 3 p.m.) 416-864-3022

If you are asked by one of our team members to come to a clinic, you will be given directions, an appointment time and will be screened at the door before entering the clinic.

If you must come to 80 Bond St. or Sumac Creek without phoning first, you will be screened at the front door and will be asked about your health issues. Instead of being seen in the clinic, an appointment may instead be booked for a telephone visit at a later date.

Email Bookings

We are happy to share that our email booking option is now accepting virtual appointment requests.

Email FHTBookings@smh.ca to schedule a virtual visit (telephone or video).

In order to book an appointment by email you must have an email consent on file.

If you haven’t already done this, please ask your doctor to complete an email consent at your next visit.

When sending an email booking request please include your full name, date of birth, phone number, family doctor’s name, clinic location and reason for visit.

Please see our appointment information section for more details.