Department of Family and Community Medicine and St. Michael’s Academic Family Health Team

COVID-19 update for family health team patients

In an effort to reduce risk to you, our staff and the public, we have:

• Reduced in-person office visits to a minimum.
• Converted most appointments to telephone or computer visits (“virtual care”).
• Postponed non-essential visits for 3 months.

Appointment information - including telephone and video options

In order to prevent the spread of COVID-19, starting immediately, we will be rescheduling all non-urgent in-person patient appointments until further notice. To continue to provide the best possible care to our patients, we will be offering virtual care visits such as telephone appointments and video visits (eVisits) to patients to address their health concerns.
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Family Health Team (FHT) visitor guideline

Due to increasing COVID-19 community transmission and recommendations from the Ministry of Health we are limiting visitors at the FHT.  If you are a patient and are coming in to the clinic, we are only allowing people described below to come with the patient:

• A caregiver
• A support worker
• One parent/guardian for patients under the age of 16
•  A support person helping with language barrier

All other people will not be allowed to come with the patient to their clinic visit.

Thank you for your understanding in this matter.  This decision was made to slow the spread of the virus and follow social distancing practices.