Department of Family and Community Medicine and St. Michael’s Academic Family Health Team
Finding a family doctor
We’re accepting new patients
If you don’t have a family doctor and you live within our service area (see map below), please call our patient booking line at 416-864-3076.
The line is open Monday to Friday from 9 a.m. to 3 p.m. We'll return messages within 48 hours.
Frequently asked questions
I need to cancel or reschedule a new patient appointment; what should I do?
Contact the new patient intake service at 416-864-3076. We ask that you try to provide at least 24 hours’ notice before cancelling or changing your appointment.
I would like to become a patient of the Academic Family Health Team but I don’t live in the service area.
The Academic Family Health Team is obligated to take on new patients that live in the surrounding neighbourhood. If you do not have a family doctor and you live outside of our service area, please visit the Ontario Ministry of Health's HealthCare Connect website or call them at 1-800-445-1822 to register and find a primary care provider in your area.
I would like to change my current doctor because I moved.
If you now live within our service area, you are eligible to be a new patient in the Academic Family Health Team. However please note that you can have only one primary care provider at any given time – you will need to leave your previous provider’s practice in order to join ours.
I want to be a patient at a specific health centre – do I have a choice about where I’ll be a patient?
The new patient intake service has a record of all St. Michael’s family doctors and nurse practitioners accepting new patients. If you live within our service area you will be offered an appointment at the health centre closest to your home. Please advise our staff if you require specialized services such as prenatal care, HIV primary care or transgender care. We will make every effort to accommodate you.
I want to become a patient of a doctor or nurse practitioner that provides care to my family but he/she is not accepting new patients.
Some providers may agree to see a new patient as an exception. Your family member should discuss your request with their provider; the final decision is left up to them. If that provider agrees to take you on as a new patient they will connect with someone to help you make an appointment. The new patient intake service does not book appointments for doctors who are not routinely accepting new patients.