COVID-19 information for patients and families

To help protect our people, patients and communities, we are screening everyone who enters our main hospital buildings. Some of our entrances may be closed or have reduced access.

Please check our COVID-19 information page for more updates before coming to our sites.

Prescription Care Centre

Re-ordering your prescription refill

Prescription Care Centre

By Phone

  • Photo of a pharmacist at Prescription Care Centre speaking with a customer about a prescription order.Call 416-864-5110 and use our automated telephone refill system. This system is available 24 hours a day and requires that you know your prescription number. Please allow 24 hours for prescription refills.

  • Call 416-864-5110 during regular business hours and speak with a pharmacy staff member.

By Email or Fax

  • Re-order your prescription refill by email or by fax 416-864-1962. Please include the following information with your request:

    • Prescription Number
    • Patient name
    • Drug name
    • Drug quantity
    • Pick-up date/time

  • Patients may email or fax their original prescription ensuring that the copy is legible and indicates the requested pick-up time and patient contact information.
    • The original prescription must be provided to Prescription Care Centre staff before any medication will be released.