COVID-19 information for patients and families

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Please check our COVID-19 information page for more updates before coming to our sites.


Prescription Care Centre

Re-ordering your prescription refill

Prescription Care Centre

By Phone

  • Photo of a pharmacist at Prescription Care Centre speaking with a customer about a prescription order.Call 416-864-5110 and use our automated telephone refill system. This system is available 24 hours a day and requires that you know your prescription number. Please allow 24 hours for prescription refills.

  • Call 416-864-5110 during regular business hours and speak with a pharmacy staff member.

By Email or Fax

  • Re-order your prescription refill by email prescription@smh.ca or by fax 416-864-1962. Please include the following information with your request:

    • Prescription Number
    • Patient name
    • Drug name
    • Drug quantity
    • Pick-up date/time

  • Patients may email or fax their original prescription ensuring that the copy is legible and indicates the requested pick-up time and patient contact information.
    • The original prescription must be provided to Prescription Care Centre staff before any medication will be released.