Our priority is to ensure the safety and well-being of our patients and residents, and our people.

Only pre-approved visitors can visit patients at our sites. Please check our COVID-19 information page to learn more about what to expect for your appointment/visit and how to be approved as a visitor.

Prescription Care Centre

Re-ordering your prescription refill

Prescription Care Centre

By Phone

  • Photo of a pharmacist at Prescription Care Centre speaking with a customer about a prescription order.Call 416-864-5110 and use our automated telephone refill system. This system is available 24 hours a day and requires that you know your prescription number. Please allow 24 hours for prescription refills.

  • Call 416-864-5110 during regular business hours and speak with a pharmacy staff member.

By Email or Fax

  • Re-order your prescription refill by email prescription@smh.ca or by fax 416-864-1962. Please include the following information with your request:

    • Prescription Number
    • Patient name
    • Drug name
    • Drug quantity
    • Pick-up date/time

  • Patients may email or fax their original prescription ensuring that the copy is legible and indicates the requested pick-up time and patient contact information.
    • The original prescription must be provided to Prescription Care Centre staff before any medication will be released.

Contact us

For more information or to order a refill please email or call 416-864-5110

Hours

Monday - Friday
8:30 a.m. - 5 p.m.
Closed Saturdays, Sundays and holidays

Location

Room B1-034
B1 (Ground Floor) Donnelly wing
St. Michael's Hospital
30 Bond Street
Toronto, ON, Canada
M5B 1W8
Phone: 416-864-5110
Fax: 416-864-1962
prescription@smh.ca

Get directions to the Hospital and parking information.