Some surgeries cancelled at St. Michael’s


Background

There was a clean-water flood at St. Michael’s Hospital on Dec. 2, 2015.

This flood caused damage to some equipment in some operating rooms. Assessment of the water damage is currently underway. Unfortunately, during this period, some surgeries need to be cancelled.

Every effort is being made to contact those patients whose surgeries may be affected.

St. Michael’s understands that this situation is challenging for our patients and their loved ones. Please accept the hospital’s sincere apologies for the stress and inconvenience these necessary cancellations may cause.


FAQ

Are all ORs closed at St. Michael’s?

  • No. Six operating rooms are currently closed. The remaining 16 operating rooms at St. Michael’s were unaffected by the clean-water flood and are still being used.
  • Every effort is being made to contact those patients whose surgeries may be affected

Why is my surgery cancelled?

  • Please accept the hospital’s sincere apologies.
  • Until assessment of equipment function and water damage is complete and the affected operating rooms are safe for procedures, we are unable to safely perform some scheduled surgeries.
  • Your physician is involved in the rescheduling process to help determine the best way to meet the needs of our patients in the most effective and efficient manner.

Is my surgery cancelled?

  • Every effort is being made to contact those patients whose surgeries may be affected.
  • If you are scheduled for surgery at St. Michael’s between now and Dec. 18, please check in with your surgeon’s office to confirm whether your surgery needs to be rescheduled.

When will the ORs be fixed?

  • Assessment of equipment and water damage is currently underway.

Will I be referred for surgery elsewhere?

  • We understand your frustration and are sorry that your surgery has to be rescheduled.
  • Each case is being individually assessed by our team of medical professionals including your surgeon. Your physician is involved in the rescheduling process to help determine the best way to meet the needs of our patients in the most effective and efficient manner.

When can my surgery be rescheduled?

  • We understand your frustration and are sorry that your surgery has to be rescheduled.
  • Assessment of equipment function and water damage is currently underway. During this period, some surgeries unfortunately need to be cancelled.
  • Your physician is involved in the rescheduling process to help determine the best way to meet the needs of our patients in the most effective and efficient manner.

I’ve been told that my surgery is still happening, but does the flood pose any risk to me or my surgery?

  • No. Most operating rooms at St. Michael’s were unaffected by the clean-water flood. These ORs are safe for procedures.

I have already had my procedure rescheduled once, can’t someone else be rescheduled instead?

  • We understand your frustration and are sorry that your surgery has to be rescheduled.
  • An assessment of equipment function and water damage is underway to ensure the affected operating rooms are safe for procedures.
  • Your physician is involved in the rescheduling process to help determine the best way to meet the needs of our patients in the most effective and efficient manner.

My loved one is an in-patient at St. Michael’s. If she requires emergency surgery, will she be able to get it?

  • Yes, there is capacity for emergency cases, which are managed as necessary.
  • St. Michael’s is a critical care and trauma hospital and each case will be individually assessed by our team of medical professionals to help determine the best way to meet the needs of all our patients, including the critically ill, in the most effective and efficient manner.