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St. Michael’s Hospital launches patient and family retail survey

Toronto, November 12, 2013

In an effort to gather insights from St. Michael’s patients and their families, the hospital is launching its second patient and family survey. The feedback collected from the survey will help guide the food and retail venues chosen for St. Michael’s 3.0. It will also help the hospital understand what patients and their families value most so that services and amenities can be improved.

St. Michael’s 3.0 is a series of projects to transform care at the hospital, including a new 17-storey patient care tower at the corner of Queen and Victoria Streets, a renovated Emergency Department and significant upgrades to improve the existing campus.

If you are a St. Michael’s patient or a family member of a patient that would like to participate in the survey, follow the link below:

The survey will run from Nov. 12 to Dec. 6 and should take approximately five to 10 minutes to complete.

This is the second in a series of patient and family surveys that will aim to get feedback on topics such as hospital facilities, furniture, orientation systems and art work for the new tower.

If you would like to learn more, visit our St. Michael’s 3.0 webpage.

For more information, contact: communications@smh.ca.

About St. Michael’s Hospital

St. Michael’s Hospital provides compassionate care to all who enter its doors. The hospital also provides outstanding medical education to future health care professionals in 27 academic disciplines. Critical care and trauma, heart disease, neurosurgery, diabetes, cancer care, care of the homeless and global health are among the Hospital’s recognized areas of expertise. Through the Keenan Research Centre and the Li Ka Shing International Healthcare Education Centre, which make up the Li Ka Shing Knowledge Institute, research and education at St. Michael’s Hospital are recognized and make an impact around the world. Founded in 1892, the hospital is fully affiliated with the University of Toronto.