In 2012, St. Michael’s Hospital expanded its eLearning footprint by moving the program to the Education portfolio and hiring a permanent eLearning specialist. By dedicating a resource to spearhead the Learning Management System (LMS), St. Michael’s was able to increase its usage across the organization and harness its untapped potential.
Within the Education portfolio, the eLearning program set its sights on achieving three core organizational objectives:
Images from St. Michael’s Hospital eLearning modules
Core objectives of St. Michael’s Hospital eLearning modules
The implementation of a decentralized content creation model greatly expanded eLearning course development. Content experts gained the ability to offer their existing, instructor-led training in an online format. This allowed them to expand their reach and offer their training asynchronously, without the need to schedule instructors and book meeting rooms to accommodate large groups of learners. Learners across the hospital gained greater flexibility to access the content at their own pace and in their own time. Learners now have access to more than 80 eLearning modules and more than 450 instructor-led courses on various topics, such as clinical, technical and leadership training.
In 2014, senior leadership implemented a mandatory learning policy for all staff, students and physicians at St. Michael’s. The eLearning program played a key role in supporting the implementation by offering six of the eight mandatory requirements online via the LMS. The LMS provided the ability to automate course assignments to all learners and to generate mandatory compliance reports.
Next steps of St. Michael’s Hospital eLearning program