Continuing Education and Professional Development

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As an academic hospital with a strong focus on education, St. Michael's Hospital's philosophy is that we are all students and we are all teachers. St. Michael's is committed to supporting both roles, by focusing on developing all its staff, physicians and leaders in order to support excellent teaching, learning, research and patient care.

In September 2011, the Organizational Learning Scan (OLS) was developed to understand the existing education processes and structures at the hospital and to conduct a needs assessment for staff, physicians and leaders to determine how best to support their learning needs. The project was informed through more than 1,300 survey responses and 24 focus groups with staff and physicians across the organization and within six external peer organizations.

Findings from the OLS were shared with participants of the 2011 St. Michael’s Education Summit and four themes emerged from these discussions.

Improving the system with Continuing Education and Professional Development

A multidisciplinary, program-wide committee, the Continuing Education and Professional Development (CEPD) Committee, was established to operationalize Organizational Learning Scan (OLS) recommendations that focused on improving current programs and seeking new opportunities.

The CEPD committee, which reports to the Education Council, provides guidance and consultation to staff and physicians at St. Michael’s Hospital on the planning, development, delivery and evaluation of educational sessions and programs. It was also designed to act as an advisory body on the governance of continuing education and professional development within the organization and serve as an open exchange of information relating to existing CEPD opportunities and activities, both internally and externally.

Within three years, the initial OLS recommendations were completed and the CEPD recognized the need to re-evaluate the committee’s effectiveness, value and impact to the hospital.

Moving forward, the CEPD committee will oversee the Developing our People and Driving Quality through Education working groups. In addition, the CEPD committee has designed a process to understand and help manage corporate level education initiatives that needs to be implemented. This process will provide a structure for coordinated rollouts for existing and new education initiatives across the organization and it strives to ensure the best possible uptake of knowledge for all learners and teachers.

Formed and governed by the Education portfolio, the CEPD committee was designed to address OLS recommendations and did so in a number of ways.

My Learning Page: A one-stop shop for learning

The creation of the My Learning page on St. Michael’s intranet, which is a one-stop shop for all staff, physicians and leaders for all things learning. Through this page, staff are able to access mandatory training modules and in-house, discipline-specific courses, along with tailored initiatives for leadership development that align with St. Michaels’ leadership development tool, LEADS. There is also a central calendar with all the courses and rounds offered at St. Michael’s. The page houses a tools and resources section that provides clinical teachers and educators easy access to resources related to the planning, development and evaluation of educational initiatives for multiple target audiences. For staff who are unable to attend knowledge sharing events in person, the My Learning page offers easy access to SMHtube, a repository of rounds, workshops and leadership development videos.

The page also offers St. Michael's staff an innovative, in-house Continuing Education and Professional Development consultation service that helps educators design, deliver and evaluate educational interventions, which assists the entire organization.

Continuing Education Professional Development Policy: Equitable access to learning

The establishment of an overarching Continuing Education Professional Development policy, which supports equitable access to learning by aligning individual needs with programmatic and corporate learning priorities. The policy supports the development of personal development plans for all staff through its incorporation within the biannual performance appraisal process. This ensures leaders and staff have meaningful conversations about an individual’s need for growth and development on a regular basis.

Tuition Assistance Program: Supporting staff in their learning

To support the external learning endeavours of the hospital’s staff, St. Michael’s offers a Tuition Assistance Program that provides access to financial support for staff growth and development. This program aims to enhance an individual's contribution to health care and the organization.

30 Bond Street, Toronto, Ontario, M5B 1W8, Canada

E-mail: education@smh.ca

Copyright © 2016 St. Michael's Hospital. All Rights Reserved.

 

Read the full report in PDF

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30 Bond Street, Toronto, Ontario, M5B 1W8, Canada

E-mail: education@smh.ca

Copyright © 2016 St. Michael's Hospital. All Rights Reserved.

 

Read the full report in PDF

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30 Bond Street, Toronto, Ontario, M5B 1W8, Canada

E-mail: education@smh.ca

Copyright © 2016 St. Michael's Hospital. All Rights Reserved.

 

Read the full report in PDF